Pervasive

I have recently seen two machines give an error when I launch Control Center. The error is generic and points to a log file. Looking at the log file all the entries are 'java' related. (I can post log file if that will help.) I've reinstalled the latest Java release, and even reinstalled Pervasive over the existing installation. Nothing seems to work. Has anyone experienced this? Is there a known fix? TIA Bob

 Please post the contents of the log so that we may be able to see if there is a Java error we can follow.

 Thank you

Here are the contents of the error log. !SESSION 2012-08-08 08:00:48.743 ----------------------------------------------- eclipse.buildId=unknown java.version=1.7.0_05 java.vendor=Oracle Corporation BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US Framework arguments: # Eclipse RCP application launchers receive startup arguments # via a configuration file. The file must be given the name # .ini. The launcher simply reads the configuration # file and passes the contents to the startup.jar. Our install # allows the user to change where the Application Data is stored. # So we rely on the PSQL Windows install to append the # -configuration and -data options to the .ini. # The Eclipse product to be launched -product com.pervasive.psql.utilities.ui.pem # The location the startup.jar will find the config.ini file #-configuration #C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\configuration # The location Eclipse will create the rcp workspace #-data #C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\workspace Command-line arguments: -os win32 -ws win32 -arch x86 # Eclipse RCP application launchers receive startup arguments # via a configuration file. The file must be given the name # .ini. The launcher simply reads the configuration # file and passes the contents to the startup.jar. Our install # allows the user to change where the Application Data is stored. # So we rely on the PSQL Windows install to append the # -configuration and -data options to the .ini. # The Eclipse product to be launched -product com.pervasive.psql.utilities.ui.pem # The location the startup.jar will find the config.ini file #-configuration #C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\configuration # The location Eclipse will create the rcp workspace #-data #C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\workspace -data C:\ProgramData\Pervasive Software\PSQL\rcp\workspace-pcc !ENTRY system.bundle 4 0 2012-08-08 08:00:49.024 !MESSAGE FrameworkEvent.ERROR !STACK 0 org.osgi.framework.BundleException: Exception in org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start() of bundle system.bundle. at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:1014) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:970) at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:549) at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484) at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275) at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245) at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155) at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503) at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51) at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336) at org.eclipse.core.launcher.Main.basicRun(Main.java:280) at org.eclipse.core.launcher.Main.run(Main.java:977) at org.eclipse.core.launcher.Main.main(Main.java:952) Caused by: java.lang.IllegalStateException at org.eclipse.osgi.internal.baseadaptor.BaseStorage.checkSystemState(BaseStorage.java:654) at org.eclipse.osgi.internal.baseadaptor.BaseStorage.getStateManager(BaseStorage.java:634) at org.eclipse.osgi.baseadaptor.BaseAdaptor.getPlatformAdmin(BaseAdaptor.java:385) at org.eclipse.core.runtime.internal.adaptor.EclipseAdaptorHook.frameworkStart(EclipseAdaptorHook.java:80) at org.eclipse.osgi.baseadaptor.BaseAdaptor.frameworkStart(BaseAdaptor.java:260) at org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start(SystemBundleActivator.java:55) at org.eclipse.osgi.framework.internal.core.BundleContextImpl$2.run(BundleContextImpl.java:995) at java.security.AccessController.doPrivileged(Native Method) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:989) ... 18 more Root exception: java.lang.IllegalStateException at org.eclipse.osgi.internal.baseadaptor.BaseStorage.checkSystemState(BaseStorage.java:654) at org.eclipse.osgi.internal.baseadaptor.BaseStorage.getStateManager(BaseStorage.java:634) at org.eclipse.osgi.baseadaptor.BaseAdaptor.getPlatformAdmin(BaseAdaptor.java:385) at org.eclipse.core.runtime.internal.adaptor.EclipseAdaptorHook.frameworkStart(EclipseAdaptorHook.java:80) at org.eclipse.osgi.baseadaptor.BaseAdaptor.frameworkStart(BaseAdaptor.java:260) at org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start(SystemBundleActivator.java:55) at org.eclipse.osgi.framework.internal.core.BundleContextImpl$2.run(BundleContextImpl.java:995) at java.security.AccessController.doPrivileged(Native Method) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:989) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:970) at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:549) at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484) at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275) at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245) at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155) at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503) at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51) at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336) at org.eclipse.core.launcher.Main.basicRun(Main.java:280) at org.eclipse.core.launcher.Main.run(Main.java:977) at org.eclipse.core.launcher.Main.main(Main.java:952) !ENTRY org.eclipse.osgi 4 0 2012-08-08 08:00:49.024 !MESSAGE Startup error !STACK 1 java.lang.RuntimeException: Exception in org.eclipse.osgi.framework.internal.core.SystemBundleActivator.start() of bundle system.bundle. at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:557) at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:484) at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:275) at org.eclipse.osgi.framework.internal.core.StartLevelManager.launch(StartLevelManager.java:245) at org.eclipse.osgi.framework.internal.core.SystemBundle.resume(SystemBundle.java:155) at org.eclipse.osgi.framework.internal.core.Framework.launch(Framework.java:503) at org.eclipse.osgi.framework.internal.core.OSGi.launch(OSGi.java:51) at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:289) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:173) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336) at org.eclipse.core.launcher.Main.basicRun(Main.java:280) at org.eclipse.core.launcher.Main.run(Main.java:977) at org.eclipse.core.launcher.Main.main(Main.java:952) !SESSION Wed Aug 08 08:00:49 CDT 2012 ------------------------------------------ !ENTRY org.eclipse.core.launcher 4 0 2012-08-08 08:00:49.24 !MESSAGE Exception launching the Eclipse Platform: !STACK java.lang.NullPointerException at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:186) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.eclipse.core.launcher.Main.invokeFramework(Main.java:336) at org.eclipse.core.launcher.Main.basicRun(Main.java:280) at org.eclipse.core.launcher.Main.run(Main.java:977) at org.eclipse.core.launcher.Main.main(Main.java:952)

 Can you tell me what version of PSQL you are using (v10.10, v10.20, v10.30, etc)? I thought it might be a Java version issue.  We have seen issues where the Java was lower than what we need, but not higher "java.version=1.7.0_05".  I installed Java 1.7 on a test machine then installed v10.30 and the PCC opened with no errors.

Sure, sorry I didn't do it to begin with. 10.01.042.000

 Interesting.  I uninstalled v10.30 and installed v10.  When I launched the PCC I got a message box:

An error has occured. See the log file C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\configuration\1344437695537.log. 

The log file shows:

!SESSION 2012-08-08 09:54:55.349 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.7.0
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments:  # Eclipse RCP application launchers receive startup arguments  # via a configuration file.  The file must be given the name  # <launcher>.ini.  The launcher simply reads the configuration  # file and passes the contents to the startup.jar.  Our install  # allows the user to change where the Application Data is stored. # So we rely on the PSQL Windows install to append the  # -configuration and -data options to the <lancher>.ini. # The Eclipse product to be launched -product com.pervasive.psql.utilities.ui.pem # The location the startup.jar will find the config.ini file #-configuration #C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\configuration # The location Eclipse will create the rcp workspace #-data #C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\workspace
Command-line arguments:  -os win32 -ws win32 -arch x86 # Eclipse RCP application launchers receive startup arguments  # via a configuration file.  The file must be given the name  # <launcher>.ini.  The launcher simply reads the configuration  # file and passes the contents to the startup.jar.  Our install  # allows the user to change where the Application Data is stored. # So we rely on the PSQL Windows install to append the  # -configuration and -data options to the <lancher>.ini. # The Eclipse product to be launched -product com.pervasive.psql.utilities.ui.pem # The location the startup.jar will find the config.ini file #-configuration #C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\configuration # The location Eclipse will create the rcp workspace #-data #C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\workspace -data C:\Documents and Settings\All Users\Application Data\Pervasive Software\PSQL\rcp\workspace-pcc..............

So the v10.0x doesn't support that version of Java.  Would it be an issue to upgrade to v10.30?

Shouldn't be as long as there is not data loss (which I'm sure there won't be), and no additional charge. Do you happen to have a link for v10.3? Oh, and thank you for all the help.

 My apologies for not posting earlier.  You may have already found this but the update can be found here: http://www.pervasivedb.com/psqlv10/pages/default.aspx