Hello,

A client of mine is trying to move a production version of pervasive 8.6 client/server that came with a packaged application - Lytec 2005 client/server.

They are trying to move their application along with the database to a new hardware, and do not have the pervasive license key, and are running into issues on the new install. The pervasive keeps complaining about missing license even though the same process was followed to do the install as was done on the original box.

Is there a way to get the actual pervasive license used on the old box by some utility?

Should we call Pervasive to recover our license key or call the application vendor ?

Thanks,

Sunny

There is no way to extract the license key string from an installed environment.  They will need to contact our Sales group and purchase a replacement key.

Thanks Linda,

Any idea on the charges for a 10 user license fee for a V8.6 client/server version?

Will the fee be a nominal fee for re-purchase of a lost key or considered as a purchase of a new license fee?

Also, what number do I call, and should I specify that this will be repurchase of a lost key or a new purchase?

Thanks,

Sunny

No, sorry.  I don't keep up with sales' princing policies...